Huski Chocolate respects your privacy and is committed to protecting your personal data. In this privacy statement, we explain what data we collect, why we do so and how we handle it according to the General Data Protection Regulation (AVG/GDPR).
By using this website, you agree to this privacy statement.
Do you have any questions or want to exercise your rights? If so, please contact us at:
E-mail: Gerrie@huski-chocolate.com
We may update this privacy statement from time to time. Please therefore check this page regularly.
What data we collect
Personal data is any data traceable to an individual. We may collect the following data:
Id.
- First name and surname
- Company name
- Username or account details
Contact details
- Invoice and delivery address
- Email address
- Phone number
Account and order data
- Orders and purchase history
- Login details
- Preferences and feedback
Technical data
- IP address
- Browser and device
- Time zone and location (global)
- Website usage and click behaviour
Payment and transaction data
- Payment details
- Invoices and payment history
Marketing preferences
- Newsletter subscriptions
- Communication preferences
We collect no special personal data such as health, religion or political affiliation.
Our website is not aimed at children and we deliberately do not collect data from people under 16.
Why we use this data
We use your data to:
- Process and deliver orders
- Handle payments
- Contacting you with questions or support
- Improve our website and services
- Keeping you informed of changes
- Send marketing and offers (only where permitted)
- Preventing fraud and abuse
- To comply with legal obligations
We process your data only when legally permissible, e.g. on the basis of an agreement, legal obligation or legitimate interest.
How we collect your data
We collect data through:
Direct interaction
- Placing orders
- Filling in forms
- Contact us by e-mail or phone
- Newsletter subscription
Automatic technology
- Cookies
- Server logs
- Analysis tools (such as Google Analytics)
Third parties
- Payment providers
- Hosting and IT services
- Delivery services
Sharing personal data with third parties
We share your data only when necessary, for example with:
- Payment providers
- Hosting and IT service providers
- Accounting and administration partners
- Delivery services
- Government agencies if required by law
We sell your data never to third parties.
When data is processed outside the European Economic Area, we ensure appropriate security measures are in place.
How long we keep data
We keep personal data for as long as necessary for:
- Carrying out our services
- Statutory administration and tax obligations
- Possible legal claims
Data may be anonymised for statistical purposes.
Data security
We take appropriate technical and organisational measures to protect your data from loss, misuse or unauthorised access.
Access to personal data is limited to employees and partners who need it for their work.
Cookies
Our website uses cookies to make the website function and improve.
Cookies help us, for example:
- Analyse website usage
- Preferences to remember
- Making the website more user-friendly
You can always refuse cookies via your browser settings. This may affect the operation of the website.
Links to other websites
Our website may contain links to external websites. We are not responsible for the privacy practices of these websites.
Marketing and unsubscribing
You receive marketing communications when you:
- Have placed an order
- You have subscribed to the newsletter
- Requested information
You can unsubscribe at any time via the unsubscribe link in emails or by contacting us.
Your rights under the AVG
You have the right to:
- Access your data
- Have data amended
- Have data deleted
- Limiting processing
- Object to processing
- Transferring data to another party
- Consent to withdraw
We will respond within 1 month on requests.
Complaints
Do you have a complaint about the use of your personal data? Please contact us first.
You additionally have the right to file a complaint with the Personal Data Authority.
Discount codes and offers
Discount codes:
- Does not apply to shipping costs
- Cannot be combined unless otherwise stated
- Can be amended or withdrawn at any time